Resources
Here are some books we have found helpful in our practice. We have included in them as they may be helpful for you. A brief summary has been written to guide your discovery.
The Seven Habits of Highly Effective People
By Stephen R. Covey, Fireside, 1989
The Power of a Positive No
By William Ury, Bantam Books, 2007
Learning to say ‘no’ is an important part of everyone’s personal development. Ury provides a great model for saying no constructively and developing respectful assertive conversation.
Making Meaning
By Steve Diller, Nathan Shedroff & Darrell Rhea, New Riders, 2008
This book explains the evolution of consumer demand going from the Product focus in the early 20th century to the Brand focus in the second half of the 20th century and to the Experience focus in the 21st century. Meaningful experiences are becoming the drivers of value and determinants of consumer selections and choice.